Privacy Policy

Last Updated: August 13, 2026

Welcome to VideoSeek.ai.

VideoSeek.ai (hereinafter referred to as “VideoSeek,” “we,” or “our”) values your privacy and the protection of your personal information. This Privacy Policy explains how we collect, use, store, protect, and share your information when you access or use www.videoseek.ai, related websites, web applications, online tools, and other services provided by VideoSeek that display or link to this Privacy Policy (collectively, the “Services”).

Please read this Privacy Policy carefully before using our Services.

If you do not agree with any part of this Privacy Policy, please discontinue accessing or using our Services.

1. Scope of Application of This Privacy Policy

This Privacy Policy applies to information we collect and process through the following means:

• When you visit the VideoSeek website;
• When you register for, log in to, or use a VideoSeek account;
• When you use VideoSeek’s video search, transcription, summarization, analysis, and other features;
• When you upload, submit, or input content to VideoSeek;
• When you contact our customer support, customer service, or other service channels;
• When you subscribe to our products, services, or newsletters;
• When you use other VideoSeek services explicitly subject to this Privacy Policy.

This Privacy Policy does not apply to websites, applications, platforms, or services independently operated by third parties. For example, when you access video content via YouTube, Bilibili, TikTok, or other third-party platforms, the processing of your personal information by such third-party platforms is governed by their respective privacy policies.

If a particular VideoSeek product or feature has its own separate privacy policy, we will provide that policy on the relevant page; such policy shall take precedence over this Privacy Policy with respect to that specific product or feature.

2. Information We Collect

We may collect the following categories of information depending on how you use our Services and interact with us.

2.1 Information You Voluntarily Provide

You may voluntarily provide us with the following information when registering an account, using our Services, or contacting us:

• Your name or nickname;
• Your email address;
• Your account login credentials;
• Information about your company or organization;
• Your self-submitted profile information;
• Information included in customer support or technical assistance requests;
• Any other information you send to us.

We use this information solely to the extent necessary to provide the relevant Services or process your requests.

2.2 Content You Submit or Upload

Certain features of VideoSeek allow you to voluntarily submit content to us, such as:

• Video URLs;
• Video titles and related metadata;
• Video subtitles or transcripts;
• Textual content;
• Videos or files you voluntarily upload;
• Prompts (text instructions) you input;
• Other content you request VideoSeek to process;
• AI-generated summaries, analytical results, or other output content.

This information may include personal information you voluntarily submit.

We use such content to deliver the video search, transcription, summarization, analysis, AI processing, and other related functionalities you request.

We will not use the content you submit for purposes unrelated to providing the relevant Services, unless otherwise specified in this Privacy Policy, unless you provide separate consent, or unless required by applicable law or regulation.

2.3 Transaction and Payment Information

If you purchase paid VideoSeek Services, we may collect transaction-related information, such as:

• The products or services purchased;
• Order number;
• Transaction amount;
• Transaction timestamp;
• Subscription status;
• Payment-related information necessary to complete the transaction.

If payments are processed by a third-party payment service provider, we typically do not store full credit card numbers, CVV codes, or other complete payment credentials directly.

Currently used third-party payment service providers include:

Stripe

Third-party payment service providers may independently handle payment information in accordance with their own privacy policies.

2.4 Automatically Collected Technical Information

When you access or use VideoSeek, we may automatically collect certain technical information, such as:

• IP address;
• Browser type and version;
• Operating system type;
• Device type;
• Screen resolution or language settings;
• Time of access;
• Page view history;
• Referring page;
• Service usage patterns;
• Error logs;
• Network request information;
• Service performance and diagnostic data.

This information is primarily used for:

• Providing and maintaining our Services;
• Ensuring proper website functionality;
• Preventing fraud and abuse;
• Safeguarding account and Service security;
• Troubleshooting technical issues;
• Analyzing and improving Service performance.

We process this technical information only to the extent reasonably necessary.

2.5 Cookies and Similar Technologies

We use cookies, local storage, pixel tags, and other similar technologies to provide and improve our Services.

Cookies may be used for:

• Maintaining your logged-in status;
• Storing user preferences;
• Enabling core website functionality;
• Remembering relevant settings;
• Analyzing website traffic and usage patterns;
• Measuring Service performance;
• Preventing fraud and security attacks;
• Enhancing user experience.

We may use the following types of cookies:

Strictly Necessary Cookies

These cookies are essential for the website to function properly—for example, for account login, authentication, and security protection.

Functional Cookies

These cookies store your preferences and settings to help us deliver more personalized Services tailored to your needs.

Analytics and Performance Cookies

These cookies help us understand how our website and Services are used—for instance, tracking page views, feature usage, and error reports—so that we can improve our products and Services.

Advertising or Marketing Cookies

You may manage or delete cookies via your browser settings.

However, disabling certain essential cookies may impair the functionality of some website features.

3. How We Use Your Information

We may use the collected information for the following purposes:

3.1 To Provide, Maintain, and Operate Our Services

This includes:

• Creating and managing user accounts;
• Verifying user identity;
• Providing video search functionality;
• Providing video transcription functionality;
• Providing video summarization and analysis functionality;
• Processing user-submitted content;
• Saving users’ history and settings;
• Providing customer support;
• Processing subscriptions and orders;
• Returning service results to users.

3.2 To Provide AI Features

Some features of VideoSeek may utilize artificial intelligence technologies to process content you voluntarily submit.

For example, we may use AI to perform the following on video subtitles, transcripts, text, or other content voluntarily submitted by users:

• Summarization;
• Categorization;
• Information extraction;
• Question-and-answer;
• Content analysis;
• Translation;
• Other processing requested by users.

To deliver these features, we may transmit data necessary for implementing such functionalities to third-party AI service providers.

Current third-party AI service providers may include:

OpenAI, Google Gemini, Anthropic, DeepSeek, etc.

These third-party providers may process related information in accordance with their respective terms of service and data processing policies.

VideoSeek does not sell your input content or personal information.

3.3 To Improve Our Products and Services

We may use essential service usage data, technical logs, and aggregated or appropriately de-identified information to:

• Analyze product usage patterns;
• Identify and resolve technical issues;
• Enhance product features;
• Improve system performance;
• Optimize user experience;
• Develop new features and services.

If we use user-submitted content for product improvement, we will do so in compliance with applicable laws and the relevant product terms and policies governing users.

3.4 For Security and Abuse Prevention

We may use relevant information to:

• Detect and prevent fraud;
• Prevent malicious use;
• Detect anomalous access;
• Prevent attacks;
• Protect account security;
• Protect the legitimate rights and interests of VideoSeek, users, and others.

3.5 To Communicate With You

We may use your email address or other contact details to:

• Respond to your inquiries;
• Provide customer support;
• Send service notifications;
• Notify you regarding account or subscription matters;
• Send security alerts or important product updates.

If you consent to receive marketing communications, we may also send you product updates, feature announcements, or other marketing messages.

You may unsubscribe from marketing communications at any time via the “Unsubscribe” link in our emails or by contacting us directly.

Service-critical notifications will continue even if you opt out of marketing communications.

4. How We Share Information

We do not sell your personal information.

We may share information with the following categories of third parties, solely to the extent necessary to provide and operate the VideoSeek service.

4.1 Service Providers

We may engage third-party service providers to assist us in delivering:

• Cloud servers and infrastructure;
• Data storage;
• Content processing;
• AI services;
• Data analytics;
• Customer support;
• Payment processing;
• Cybersecurity;
• Error monitoring;
• Email delivery;
• Service operations monitoring.

These service providers are permitted to access or process information only to the extent necessary to perform their respective services.

4.2 AI Service Providers

When you actively use features requiring AI processing, we may transmit data strictly necessary to implement such features to AI service providers.

For example, when you request a video summary, we may send the video’s captions, transcript, or other essential textual content to the relevant AI service provider.

We will not transmit any data to AI service providers beyond what is strictly necessary to implement the relevant feature.

Specific third-party AI service providers include:

OpenAI, Google Gemini, Anthropic, DeepSeek, etc.

4.3 Payment Processors

If you purchase paid services, we may share information necessary to process transactions with payment processors.

Payment processors will handle such information in accordance with their own privacy policies.

4.4 Legal Requirements and Security Protection

We may disclose relevant information under the following circumstances:

• As required by applicable laws and regulations;
• Pursuant to court orders or requests from governmental authorities;
• In connection with investigations into suspected illegal activities;
• To protect user or public safety;
• To prevent fraud or security threats;
• To safeguard VideoSeek’s legitimate rights and interests;
• To enforce our Terms of Service.

4.5 Corporate Transactions

In the event of a merger, acquisition, asset sale, financing, reorganization, bankruptcy, or other similar corporate transaction involving VideoSeek, related personal information may be transferred as part of the transaction assets.

Where legally required, we will take appropriate measures to notify users.

4.6 Other Sharing With Your Consent

Except as described in this Privacy Policy, if we intend to share your personal information in any other manner, we will provide you with appropriate notice and obtain your consent, as required by applicable law.

5. How We Will Not Use Your Information

Unless expressly stated in this Privacy Policy, separately consented to by you, or required by law, we will not:

• Sell your personal information;
• Rent your personal information;
• Sell your personal information to data brokers;
• Sell video content you voluntarily submit for the purpose of personalized advertising;
• Sell or provide your account password to third parties;
• Use personal information for purposes unrelated to the Services.

We also will not intentionally collect sensitive personal information that is unrelated to the provision of our Services.

6. Data Retention Period

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

The specific retention period depends on:

• The nature of the information;
• The purpose for which the information was collected;
• Your relationship with us;
• The specific features you use;
• Legal, tax, accounting, or compliance requirements;
• The period required to resolve disputes and enforce agreements.

In general:

When information is no longer needed, we take reasonable measures—per applicable laws—to delete, anonymize, or de-identify it.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including but not limited to:

• Using secure transmission technologies such as HTTPS/TLS;
• Applying appropriate access controls to critical data;
• Restricting employees’ and service providers’ access rights to personal information;
• Implementing authentication and permission management mechanisms;
• Conducting security monitoring of systems;
• Applying vulnerability remediation and security protection measures;
• Performing necessary audits and management of data access.

Although we take reasonable measures to protect your information, no internet transmission, electronic storage, or online service can guarantee absolute security.

In the event of an incident that may affect the security of your personal information, we will take appropriate actions in accordance with applicable laws.

8. Cross-Border Data Transfers

VideoSeek and its service providers may operate in multiple countries or regions.

Accordingly, your information may be transferred, stored, or processed outside your country or region, including in the United States and other countries or regions.

Data protection laws may vary across different countries and regions.

Where required by applicable law, we implement appropriate cross-border data transfer mechanisms and safeguards to protect your personal information.

9. Third-Party Websites and Services

VideoSeek may contain links to third-party websites, platforms, or services, and may also integrate with third-party platforms.

For example, you may access or process videos or content from the following via VideoSeek:

• YouTube;
• Bilibili;
• TikTok;
• Google;
• Other third-party platforms.

These third-party platforms are operated independently, and their personal information handling practices are governed by their respective privacy policies.

We recommend that you carefully read the privacy policies of such third-party platforms before providing your personal information to them.

VideoSeek bears no responsibility for the privacy practices of third-party websites or services.

10. User-Generated Content

VideoSeek allows users to submit video URLs, text, subtitles, transcripts, prompts, and other content.

You must ensure that any content you submit to VideoSeek complies with applicable laws and your rights and obligations regarding such content.

Do not submit to VideoSeek any personal information or other protected information for which you lack the authority to provide, process, or disseminate.

If your submitted content includes personal information of third parties, you must ensure you possess the lawful basis or authorization required to process and submit such information.

11. User Accounts and Account Security

If you register a VideoSeek account, you are responsible for:

• Providing accurate information;
• Safeguarding your account credentials;
• Not sharing your account with others;
• Notifying us promptly upon discovering any unauthorized use of your account.

If you suspect unauthorized access to your account, please contact us immediately.

We may send you necessary security notifications to protect your account.

12. Your Privacy Rights and Data Control Rights

Depending on your country or region and applicable data protection laws, you may be entitled to the following rights:

• Access to your personal information;
• Correction of inaccurate personal information;
• Deletion of your personal information;
• Restriction of processing of your personal information in certain circumstances;
• Objection to certain processing of your personal information;
• Requesting a copy of your personal information;
• Withdrawing consent you previously provided;
• Opting out of marketing communications;
• Filing a complaint with the relevant data protection authority, where applicable.

Please note that these rights are not absolute in all circumstances. We may refuse or limit certain requests in accordance with applicable law.

13. How to Delete Your Data

If you wish to delete your account or personal information, you may:

1. Use VideoSeek’s account deletion feature (if available); or
2. Contact us via the methods below.

Privacy Contact Email: support@videoseek.ai

Please include the following details in your request, to the extent possible:

• Your account email address;
• The specific information you wish to delete;
• Details regarding your request.

To protect account security, we may need to verify your identity.

We will process your deletion request within a reasonable timeframe, as required or permitted by law.

Certain information may need to be retained for legal, tax, accounting, security, or dispute resolution purposes. In such cases, we will retain only the minimum necessary information and will delete or anonymize it upon expiration of the retention period.

14. Marketing Communications

If you subscribe to our marketing newsletters, we may use your email address to send you:

• Product updates;
• Introductions to new features;
• Service announcements;
• Promotional offers;
• Industry news;
• Other information related to VideoSeek.

You may unsubscribe at any time.

Each marketing email typically includes an option to unsubscribe.

Even if you unsubscribe from marketing communications, we may still send you essential notifications directly related to your account, transactions, security, or service operations.

15. Children’s Privacy

VideoSeek’s services are not directed specifically at children.

We do not knowingly collect personal information from children that, under applicable laws, requires parental or guardian consent.

If you believe a minor has provided us with personal information without appropriate authorization, please contact us.

If we become aware of such a situation, we will take reasonable steps to delete the relevant information, as required by applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy based on the following factors:

• Changes to our products or services;
• Technological changes;
• Changes in data processing practices;
• Changes in laws and regulations;
• Changes in security requirements.

If we make material changes to how we collect, use, or share personal information, we will notify you via our website, your account, email, or other appropriate means, as required by applicable law.

The updated Privacy Policy will be posted on this page, and the “Last Updated Date” will be revised accordingly.

If permitted by law, your continued use of the Services constitutes your acceptance of the updated Privacy Policy.

17. Contact Us

If you have any questions regarding this Privacy Policy, VideoSeek’s data processing practices, or personal information requests, please contact us:

VideoSeek.ai

Official Website: https://www.videoseek.ai

Privacy Contact Email: support@videoseek.ai

18. Governing Law and Regional Privacy Rights

Depending on your place of residence, you may be protected by different data protection laws, including but not limited to:

• the European Union’s General Data Protection Regulation (GDPR);
• UK data protection laws;
• applicable U.S. state-level privacy laws;
• data protection laws in China and other applicable jurisdictions.

If mandatory legal provisions in your jurisdiction conflict with this Privacy Policy, the applicable mandatory legal provisions shall prevail.

For users subject to the GDPR or other similar data protection laws, we will process your personal information in accordance with applicable law and fulfill our corresponding obligations as a data controller or data processor, where applicable.